Parties & agreement
This agreement is between Knott Digital Ltd, a company registered in New Zealand, and you (the subscriber).
By starting a subscription, you agree to these terms. If you're agreeing on behalf of a business, you confirm you're authorised to do so.
The service
We design, build, host, and maintain a website for your business for a monthly fee. The full inclusions for each plan are listed on our Pricing page and the features page for Services, which form part of this agreement.
Custom application development is provided under a separate written scope per project.
Fees & billing
- Fees are billed monthly in advance via Stripe
- All prices are exclusive of GST, which is added at the current NZ rate
- Failed payments are retried automatically; two consecutive failures result in a paused service
- Fees may be reviewed annually, with at least 60 days' notice
Term & cancellation
Months 1–3 (build-protection window): if you cancel in the first three billing months, the site is taken offline. These months cover the build work performed without an upfront fee.
Month 4 onwards: you may:
- Continue subscribing — no action needed
- Pay a one-off release fee ($750 Starter / $1,500 Standard) to take the site code and design with you
- Cancel — the site is taken offline, no fee
Your domain name is registered in your name from day one and remains yours regardless of your choice.
Intellectual property
While you are subscribed, we grant you a non-exclusive licence to use the website we build for you. Underlying design and code remain our property during the subscription.
On payment of the release fee, full ownership of your site's code and design transfers to you.
Third-party components (fonts, plugins, libraries) remain subject to their original licences.
Your content
You own everything you give us — text, images, logos, trademarks. You grant us permission to use it for the purpose of building and running your site. You confirm you have the right to use anything you supply.
Liability
We'll do our best to keep your site running and handle issues promptly. To the extent permitted by NZ law, our total liability for any claim is capped at fees you've paid us in the preceding twelve months.
This doesn't limit any statutory guarantees under the Consumer Guarantees Act 1993 where they apply.
Changes to these terms
We may update these terms. Material changes are notified by email at least 30 days before they take effect. Continued use of the service after that date means you accept the revised terms.
Questions: [email protected].